Citi Sucks and So Does Their iPhone App

Monday, July 26, 2010 , , 4 Comments

First of all I question any banking application that you'd slap on your phone and much prefer Chase's text system for checking my balance, transferring cash, etc. But oh well.

Secondly, is anyone really surprised by this? Sort of the price you pay for banking with the crappiest of the TBTF.


Citibank said Monday that its U.S. iPhone banking application users should update to a newer version of the software, because an earlier version mistakenly saves personal account information.

"During a recent review, we discovered that our U.S. Citi Mobile iPhone banking app was accidentally saving information related to customer accounts in a hidden file on their iPhones," the company said in a prepared statement. "This information may also have been saved on their computer if they had been synchronizing their iPhone with their computer via iTunes."

Citi said the updated application corrects the security hole by deleting any information that may have been saved on a user's iPhone or computer, and will not save information in the future.

The bank also said that it has "no reason to believe that our customers' personal information has been accessed or used inappropriately by anyone."

I'm sorry but this is more than a simple programming bug, can't Citi afford to pay real programmers to create their applications?

Jr Deputy Accountant

Some say he’s half man half fish, others say he’s more of a seventy/thirty split. Either way he’s a fishy bastard.


i read this news on my blackberry, which i was using for good, not evil.

i always use it for good.

Anonymous said...

I have had a Citibank card for several years and have an excellent credit rating. My balance was $11,600 approx. I do online banking and pay my bills that way. I was receiving harassing computerized calls from Citi saying that my payments were not being received. I called my bank which did a conference call with Citi to try to figure out what these chimps are up to. I was very upset. The next month my credit limit was suddenly dropped to $11,000 so I was over my limit!!! I think it was retaliation because I had to get my bank on the phone with them. Now that I am over my credit limit my interest rate shot up to almost 30 percent.


wcv said...

You carry an $11,000 balance?

Why? You like wasting thousands of dollars a year in interest?

Not to mention you're supporting the dirty banksters.

wcv said...

Do us both a favor and default and then settle for half.